Delivery & Pick-up Information

SHIPPING POLICY

Irrespective of the delivery method you choose, we always take responsibility up to the point of delivery, i.e. if your parcel goes missing or the contents are damaged, we will replace the affected items at no cost to you.

Please note that the time taken to ship an item is listed on each product's detail page. For example, "Usually shipped within 2-5 working days" means that it will take us 2-5 working days to get the product from our supplier. The delivery times listed below apply once we ship the item to you.

Delivery options and prices are subject to change.

Delivery options at a glance

* Dependent on the number of items, mass, and value of the order. Delivery cost generally reduces as items are added to the order.

Courier Details

Fastway Couriers is are door-to-door services. The delivery address must be a physical address, and cannot be a post office box.

Someone will need to be available at the address to receive the delivery.

Deliveries are made during business hours from Monday to Friday. 

Main centre include properties within a 50km radius of the major cities in South Africa. If you are not in a main centre, it may take a few days longer.

We do not deliver by courier to plots, farms, mines, military bases, major chain stores, power stations, game reserves and lodges, airports or harbours, and should your delivery address fall into one of these categories you will be liable for the extra costs incurred in delivering or returning the parcel.

Pick-up

You can pick-up your order at our offices in Johannesburg our address is

Systems Automation and Management PTY LTD.

13-17 Rembrandt Str.
Petervale, Sandton
Gauteng, ZA

Pick-up date and time must be organised with our sales team that will contact you when your order is processed.